Professional Summary
Urban and Regional Planning student with a focus on and passion for transportation planning.
Experience working in highly independent roles as well as team-oriented positions, providing
excellent customer service, organization, and time management.
Education
Portland State University
Master, Urban and Regional Planning
2024 – 2026
Transportation Planning Pathway
ArcGIS, Transportation Planning, Survey Design, Statistics/Data Analysis
University of La Verne
Bachelor, Computer Science
2019 – 2023
ArcGIS, Writing & Research, Mass Media, Economics, Public Speaking, Govt. & Politics
Experience
Portland State University
Helpdesk Agent
2024 – Present
- Assist students, staff, and faculty with technology questions
- Troubleshoot problems and help to find solutions
Scouting America
District Associate
2024
- Grew membership in Scouting through community outreach, volunteer coordination, and
engaging youth programs - Provided customer service to Scouting units, volunteers, and community members
- Created and distributed effective communication campaigns to a district of approx. 1,000
registered adult and youth members - Built and maintained relationships with volunteers, donors, and community leaders
- Trained replacement after resigning prior to moving out of state for grad school
Chipotle Mexican Grill
Certified Trainer
2022 – 2024
- Trained new employees in back-of-house procedures, emphasizing personal safety
University of La Verne
Resident Assistant
2021 – 2022
- Completed one full academic year (temporary position) as an in-residence, on-call
- member of university staff
- Fostered an inclusive, safe, and engaging environment while supporting first-year
students during on-campus transition - Responded to incidents and emergencies arising in housing areas
IT Business Assistant
2019 – 2022
- Acted as primary liaison for university staff and faculty in technology procurement
- Coordinated projects between numerous departments to ensure timely approval
Awards
Eagle Scout
Boy Scouts of America, 2018